Pakhalati Marga, Lainchaur KMC26, Kathmandu, Nepal
We offer basic front office training, it includes telephone etiquette, check in / check out procedure, reservation entry and complain handling. We also address customized course as per client requirement. After course completion student will be awarded with certificate from Silver Mountain School of Hotel Management.
2 Days Course
Telephone etiquette and communication technique
Basic Front office operation
5 Days Course
Telephone etiquette and communication technique
Basic Front office operation
Up selling program
Over booking and denying accommodation